Overall Vibe
I'm not a complainer, but since you've had the dealership, I don't see much interaction with local events. As the saying goes We have other obligations at Vandervest , well....this is Wausau and you need to make a positive impression on your community. Your local Hog Chapter can make you or break you and if you can't support what they do, then you shouldn't expect them to be readily available to support you as well. Negativity spreads like wildfire and you need to step up the plate and bring back some positivity to what once was a great dealership to visit. Your staff walks on pins and needles and no longer has camaraderie with the customers. I just think you need to realize why people are no longer stopping in. Thank you!
Kim Follen
8/2/2019
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